Hotel Okura Kobe
Japan
Chuo-ku Hatobamachi 2-1, Kobe, Japan

Hotel Okura Kobe

Hotel Okura Kobe is located on the waterfront, 500 metres from the Motomachi shopping area Featuring Western-style rooms with free WiFi access, the hotel offers 6 dining options Guest rooms offer both air conditioning and heating facilities Each room is equipped with a fridge and a flat-screen TV with satellite channels The en suite bathroom comes with a hairdryer and a bathtub Guests can request air-purifiers for in-room use Guests can work out at the fitness centre, the indoor pool or unwind in the sauna rooms at a surcharge The hotel also has a seasonal outdoor pool and a tennis court Laundry and dry cleaning services are available Overlooking a Japanese garden, restaurant Yamazato serves regional specialities Other restaurants offer European-style cuisines, Western and Chinese food Kobe Hotel Okura offers a free shuttle service from Sannomiya Station The hotel is adjacent to Meriken Park and Kobe Port Tower, and a 5-minute walk from Chinatown

Rooms

Deluxe Double Room (16th-27th Floor) with sea view - Non-Smoking
This double room features a electric kettle, view and air conditioning
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Double Room(16th-27th Floor) - Non-Smoking
This double room features air conditioning, flat-screen TV and minibar
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Double Room(30th-33rd Floor)
Spacious room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels Located between the 30th and 33rd floor
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Double Room(6th-15th Floor)
Room is located between the 6th and 15th floors Spacious room is equipped with a fridge and a flat-screen TV with satellite channels
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Double Room(6th-15th Floor) - Non-Smoking
This double room features a flat-screen TV, electric kettle and air conditioning
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Single Room(16th-27th Floor) - Non-Smoking
This single room has air conditioning, minibar and electric kettle
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Single Room(30th-33rd Floor)
Room is located between the 30th and 33rd floors Spacious room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Single Room(6th-15th Floor)
Room is located between the 6th and 15th floors Spacious room is equipped with a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Single Room(6th-15th Floor) - Non-Smoking
This single room has a electric kettle, air conditioning and minibar
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Triple Room (16th-27th Floor) with sea view - Non-Smoking
This triple room has a sea view, minibar and air conditioning
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Triple Room(16th-27th Floor) - Non-Smoking
This triple room features an electric kettle, satellite TV and sofa
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Triple Room(6th-15th Floor)
Room is located between the 6th and 15th floors Room is equipped with a fridge and a flat-screen TV with satellite channels
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Triple Room(6th-15th Floor) - Non-Smoking
This triple room features a electric kettle, minibar and air conditioning
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Twin Room (16th-27th Floor) with sea view - Non-Smoking
This twin room has a electric kettle, flat-screen TV and air conditioning
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Twin Room(16th-27th Floor) - Non-Smoking
This twin room has a minibar, air conditioning and electric kettle
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Twin Room(30th-33rd Floor)
Spacious room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels Located between the 30th and 33rd floor
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Twin Room(6th-15th Floor)
Room is located between the 6th and 15th floors Spacious room is equipped with a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Deluxe Twin Room(6th-15th Floor) - Non-Smoking
This twin room has a electric kettle, air conditioning and minibar
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Room Selected at Check-In
This room has an electric kettle, air conditioning and minibar The property will allocate a room type to the guest on arrival; bedding preference is subject to availability
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Double Room (16th-27th Floor) with West Harbor View - Non-Smoking
This double room has a minibar, satellite TV and air conditioning
Beds: 1:Double bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Double Room(16th-27th Floor) - Non-Smoking
This double room features air conditioning, electric kettle and minibar
Beds: 1:Double bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Double Room(30th-33rd Floor)
Room is located between the 30th and 33rd floors Room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Double Room(6th-15th Floor)
Room between the 6th and 15th floor, equipped with a fridge and a flat-screen TV with satellite channels
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Double Room(6th-15th Floor) - Non-Smoking
This double room has air conditioning, electric kettle and flat-screen TV
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Single Room(16th-27th Floor) - Non-Smoking
This single room features a minibar, air conditioning and electric kettle
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Single Room(30th-33rd Floor)
Room is located between the 30th and 33rd floors Room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Single Room(6th-15th Floor)
Room is located between the 6th and 15th floors Room is equipped with a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Single Room(6th-15th Floor) - Non-Smoking
This single room features a minibar, electric kettle and air conditioning
Beds: 2:Single bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Triple Room(6th-15th Floor)
This triple room has air conditioning, electric kettle and minibar
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Triple Room(6th-15th Floor) - Non-Smoking
This triple room features a satellite TV, minibar and view
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Twin Room (16th-27th Floor) with West Harbor View - Non-Smoking
This twin room features a flat-screen TV, electric kettle and air conditioning
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Twin Room(16th-27th Floor) - Non-Smoking
This twin room features a view, air conditioning and satellite TV
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Twin Room(30th-33rd Floor)
Room is located between the 30th and 33rd floors Room is equipped with an air purifier, a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Twin Room(6th-15th Floor)
Room between the 6th and 15th floor, equipped with a fridge and a flat-screen TV with satellite channels
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Standard Twin Room(6th-15th Floor) - Non-Smoking
This twin room features a electric kettle, minibar and view
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Suite
This suite features a minibar, electric kettle and sofa
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Radio
  • Refrigerator
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Electric Kettle
Hotel Facilities

General

  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Elevator
  • Safety Deposit Box
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning
  • Designated Smoking Area
  • Chapel/Shrine
  • Heating

Activities

  • Tennis Court
  • Sauna
  • Fitness Centre
  • Outdoor Swimming Pool (seasonal)
  • Indoor Swimming Pool (all year)

Services

  • Room Service
  • Babysitting/Child Services
  • Laundry
  • Dry Cleaning
  • Barber/Beauty Shop
  • Breakfast in the Room
  • Internet Services
  • Fax/Photocopying
  • Concierge Service
  • Shuttle Service (free)
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included

Food & Drink

  • Vending Machine (drinks)

Pool and wellness

Transport

Reception services

  • Currency Exchange

Common areas

  • Garden

Cleaning services

Business facilities

  • Meeting/Banquet Facilities

Shops

  • Souvenirs/Gift Shop
Hotel Policies

Reception Hours

Check-in: From 15:00  Until 00:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • NICOS
  • UC
  • Visa
  • Euro/Mastercard
  • Diners Club
  • JCB

Important Information

Please note, a baby cot can only be accommodated in the Deluxe Double Room and the Deluxe Twin Room Please contact the hotel in advance if guests wish to use the baby cot For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking The on-site fitness centre will be closed from 12 June 2017 until 21 June 2017 The full amount of the reservation must be paid at check-in Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply